Why isn’t the notebook page loading?


If you are having problems loading the notebook, it could be something on your local browser that is stopping it from loading.

The first thing to try is to clear all cookies and cache for the-goblin.net, load the page and refresh with ctrl+f5. This should clear out all locally cached data. If there was an old version of the page or scripts stored in your browser then this could cause issues in loading. Don’t worry about your data, the only thing you will lose is the theme (if changed) which you can easily set back once logged in again, all other data is stored on the servers.

Browser extensions

If this doesn’t fix the problem, it could be to do with one or more installed browser extensions, some being known to block functionality which is required by the notebook (primarily the login process). See information on browser extensions.

Still not working?

If you are still unable to get thing working, please contact The Goblin.

For those who are familiar with browser developer tools, there may be javascript errors in the console which can help to diagnose problems… But if that means nothing to you, don’t worry about it!